Refund Policy

Effective Date: January 01, 2025

Welcome to Market Square. This Refund Policy outlines the terms and conditions under which refunds are processed on our platform. Market Square operates as a multi-vendor marketplace, connecting buyers with independent vendors. As such, each vendor on our platform maintains their own refund, return, and cancellation policies. By placing an order through Market Square, you acknowledge and agree to the following terms:

1. Vendor-Specific Refund Policies

• Individual Vendor Policies: Each vendor on Market Square sets their own refund and return policies. Before completing a purchase, please review the vendor’s policy, which is provided on the vendor’s product or store page.
• Binding Agreement: Your transaction with a vendor is subject to the vendor’s terms and conditions regarding refunds. Market Square is not a party to the transaction between you and the vendor.

2. Requesting a Refund

• Initial Request: If you are unsatisfied with a purchase, please contact the seller directly using the contact information provided on their store page, such as their store phone number or email address, to initiate a refund or return request. The vendor’s refund policy, including time limits and conditions, will apply.
• Market Square Assistance: In cases where you are unable to resolve a refund dispute with a vendor, you may contact Market Square’s support team. While we will review your case and may facilitate communication between you and the vendor, any decision regarding refunds remains solely at the discretion of the vendor and is governed by their stated policy.

3. Disclaimers and Limitations

• No Guarantee of Refunds: Market Square does not guarantee refunds for any purchase. All refund decisions are made in accordance with the individual vendor’s policy.
• No Responsibility for Refunds: Market Square is not responsible for processing or issuing any refunds. Refunds are solely the responsibility of the vendor, and any disputes regarding refunds are to be resolved between the buyer and the vendor.
• Limited Liability: Market Square is solely a platform for facilitating transactions and is not responsible for disputes, refunds, or returns arising from any vendor’s products or services. Buyers and vendors agree that Market Square and its owners shall not be held liable for any damages, losses, or disputes related to refunds.
• Independent Vendor Operations: Vendors operate as independent entities. Any issues regarding product quality, fulfillment, or refund processing are the responsibility of the vendor, and Market Square will not be held liable for any claims arising from such issues.

4. Amendments to the Refund Policy

• Policy Updates: Market Square reserves the right to update or modify this Refund Policy at any time without prior notice. The most current version of the policy will be posted on our platform. Your continued use of the Services constitutes acceptance of any changes.

5. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

• Email: belizemarketsquare@gmail.com
• Phone: 6655887
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